Vertu Motors

verified label
4.7/5 rating

Outstanding

- based on 7059 verified purchases in the last 3 months

About Vertu Motors

Vertu Motors is a car dealership group in the UK which was formed in 2006 and has now grown to be the 6th largest motor retailer in the UK (by turnover) and operates over 121 franchised and 3 non-franchised operations across England and Scotland. Vertu Motors operates mainly under the brands of Bristol Street Motors, Macklin Motors, Farnell and Vertu and represents marques including Ford, Peugeot, Alfa Romeo, Toyota, Honda, Audi, BMW, Nissan and Fiat in new and used car and van models. A wide range of Aftersales services including servicing, repairs, MOTs and parts are also available at Vertu Motors dealerships. A range of schemes and offers including Motability, company fleet and van or car leasing are offered across the 124 Vertu Motors dealerships. 


Vertu Motors have won a number of awards since being formed in 2006 including the Motor Trader Magazine's 'Dealer Group of the Year Award' in 2008 and also the 'Best Dealer Group' in the 2012 Motability Supplier Awards. 




Total Active Verified Purchases:

246407

Total Active Purchases:

246407

94
Overall
Satisfaction
97
Would
Recommend
250k+
Total
Purchases
246k+
Verified
Purchases
4.8/5 rating

Outstanding
- based on 89 verified purchases in the last 3 months
249 verified active purchases
249 total active purchases
99% of customers would recommend to their family and friends

Latest Testimonials

The experience at Bristol Street Motornation Tamworth was fantastic because we were driving from one Ford dealership to another and happened to call in to Bristol st to see if they had anything available. They did. Purchase was easy. Whole process was professional.
Mrs M,
15th May 2024
Bristol Street Motornation Tamworth were really helpful and I'd recommend them because Jamie is an absolute credit to the team. She was great with explaining, attention to detail and really customer focused. The whole team were approachable and ensured I was happy with everything. ⭐️⭐️⭐️⭐️⭐️
Miss Hammond,
14th May 2024
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4.8/5 rating

Outstanding
- based on 49 verified purchases in the last 3 months
639 verified active purchases
639 total active purchases
96% of customers would recommend to their family and friends

Latest Testimonials

I would not recommend Bristol Street Motors Renault York because of my experiences around car preparation that I have listed above. Jack Foster in Sales was excellent at all times and is a very good communicator but the whole experience includes vehicle preparation and response to concerns so that is where the problems lie for me.
Mr Tim Jagger,
6th May 2024
My experience at Bristol Street Motors Renault York was cracking because I had no problems with finding my new car
Mrs M,
5th May 2024
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5/5 rating

Outstanding
- based on 51 verified purchases in the last 3 months
1485 verified active purchases
1485 total active purchases
100% of customers would recommend to their family and friends

Latest Testimonials

I'd endorse Bristol Street Motors Citroen Burton because the staff are helpful they did everything they could to get me the right car and was even able to get me to drive away same day in my new car.
Mr Cameron Marsland,
13th May 2024
The staff at Bristol Street Motors Citroen Burton were good because the customer service and efficiency was excellent from Thom and I felt confident with his knowledge
Ms Julie Andrews,
10th May 2024
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4.6/5 rating

Outstanding
- based on 44 verified purchases in the last 3 months
2300 verified active purchases
2300 total active purchases
91% of customers would recommend to their family and friends

Latest Testimonials

Great service. This was my first car purchase and first online and thanks to Rachel it was a great success.
Ms Patricia Daniels,
7th May 2024
Bristol Street Motors Citroen Derby were fantastic because, from start to finish it was first class service from Jason Lord, No pressure at all from him, Got the car in 3 days, Five Star Treatment
Miss Ann Watson,
27th April 2024
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5/5 rating

Outstanding
- based on 1 verified purchase in the last 3 months
44 verified active purchases
44 total active purchases
100% of customers would recommend to their family and friends

Latest Testimonials

I'd recommend Bristol Street Motors Citroen Macclesfield to a friend because they were easy to deal with. Pleasant and helpful
Mrs Jacqueline Barltrop,
24th January 2023
I would not recommend Bristol Street Motors Citroen Macclesfield because the service standard is appalling. Its rare that you get an answer when calling or emailing. What was promised with the prep work and delivery time was not completed, along with errors on the finance agreement including tax and fuel when this was instructed to be taken off and wasn't. I'm now paying for this over the agreement term with interest! No contact at all about the changed delivery time so I had to arrange for my wife to pick me up from my work to home which is a 62 mile round trip. It was then finally delivered in the dark around 10pm and at no point was I told it would be driven! The car had to go to my local body shop for this to be completed and it took 4 days to polish a scuff mark with the alloy repair still outstanding and no contact for the last 10 days! The whole experience of purchasing a £20k car has been disgraceful.
Mr Peter Auld,
29th November 2022
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5/5 rating

Outstanding
- based on 1 verified purchase in the last 3 months
44 verified active purchases
44 total active purchases
100% of customers would recommend to their family and friends

Latest Testimonials

Bristol Street Motors Citroen Northampton staff were good because no sales pressure, but as it's a dual franchise sales people could do with knowledge of vehicle prices of both brands,or as is in place at most showrooms display vehicle details / prices.
Mr Andrew Pettifer,
1st December 2022
I'd definitely recommend Bristol Street Motors Citroen Northampton because they have a good range of vehicles, good purchase options, excellent sales perso: polite, helpful, friendly, efficient.
Mrs T,
10th November 2022
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